Once you place an order, you will receive an email confirmation. Please be sure to check your spam folder in case. If you do not receive a confirmation within 24 hours, please contact us.

You can change your shipping address if the order hasn't been shipped yet, but you'll need to contact us first to request a cancellation and then place a new order with the correct address.

At this time, we only ship within the United States.

Please allow 5-10 business days for all orders.

Yes, we accept returns of all unused merchandise. The product must be unopened and in the original packaging for a refund to be issued.

Right now, we’re selling online only and through pop-up events. To stay in the loop about upcoming pop-ups, be sure to sign up for our newsletter and follow us on social media for the latest updates. 

Yes! Our workshops will be held during our pop-up events, and the focus will change with each one. Whether it’s knitting, embroidery, or other creative projects, there will always be something new to learn! 

The garland bar will be Bobbin's signature offering! We will offer many felt ball colors and shapes as well as thread and needles so you can craft your very own garland.